SGM Assistance, Service & Repair

Thousands of SGM machines are in operation worldwide, helping customers maintain safety and efficiency every day.
Our dedicated team of highly qualified technicians supports machine commissioning, maintenance, and provides specialized technical guidance for sorting and separation systems as well as lifting magnets.
SGM’s service and repair team is always ready to deliver the most effective solutions to minimize downtime for lifting magnets, electrical equipment, and SGM separators.

What we handle

  • Technical support & troubleshooting
  • Scheduled and emergency maintenance
  • Repairs and component restoration
  • Genuine spare parts (including wear parts)
  • On-site interventions with qualified technicians

Contact our support team

Choose your preferred channel to contact the SGM support service.

E-mail

Contact us by e-mail and include the reason for your request and any useful information.

Send us an e-mail

WhatsApp

Send us a WhatsApp message with the details of your request.

Message us on WhatsApp

Telefono

Would you prefer to speak with us? Call us at the phone number provided.

Call +39 030 9938400

SGM Support Portal

Open a support request through our dedicated portal. You can attach photos, videos and machine data, such as the serial number, and receive operational updates from our team.

Access the support portal

Lifting Magnets

Services

Separation and Recycling

Services

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